We provide technical, computer-related services to wineries and wine merchants to support their direct sales channel, including website updates, email campaigns and design services. We have divided our standard services into three levels, with a standard pricing for each.
Level 1 - $45 per hour:
- Website content changes for clients using WineWeb services, such as adding new vintages, updating shipping rates, updating other website content, placing additional images on pages, adding new pages.
Level
2 - $75 per hour:
- Creating and sending email blasts
- Importing/exporting
data
- Image resizing
- Navigation menu structure changes
- Assistance with processing
wine club shipments
- Additional staff training
- Website content changes for wineries not using WineWeb services
Level
3 - $95 per hour:
- Graphic design
- Flash movie creation and updates
- Video format conversion and manipulation
- Consulting on promotions, marketing and products
Additional services, such as video production, consulting on state licensing, business strategy consulting, are offered on a per-project quote. These services are performed by a member of the WineWeb team or by a third-party contractor who is affiliated with WineWeb. All work is reviewed prior to completion of the request.
How Long Will it Take to Complete?
Once we receive a request ticket, we'll estimate the effort to complete. If you have specified a pre-approved maximum number of hours, and our estimate is within that maximum, we'll schedule the request into our work queue. If not, we'll contact you with our estimate and get your approval to proceed.
Our target completion dates are as follows:
- 2 hours of effort or less is completed within 2 business days.
- 4 hours of effort or less is completed within 3 business days.
- 8 hours of effort or less is completed within 5 business days.
- Over 8 hours, we'll contact you with an estimated completion date.
If you require expedited service, and we agree to your requested completion date, a 50% surcharge will be added to the invoice for that request.